Error 120 [repack] - Etabs License Not Recognized

Add the Sentinel RMS folder (typically found in C:\Program Files (x86)\Common Files\SafeNet Sentinel ). 5. Disable Network Adapter Power Saving

For network licenses, ETABS needs to know where the server is. If the path is wrong, you get Error 120.

By following this guide, you should be able to resolve the ETABS license not recognized error 120. If the issue persists, contacting CSI support with your license file and server details is recommended. If you'd like, I can help you: Identify the exact version of ETABS you are using.

Error #120: License Not Recognized typically indicates that the software can see a license file, but it is incomplete, corrupted, or mismatched with your system's current hardware signature CSI Knowledge Base Immediate Fixes Deactivate and Reactivate : For standalone licenses, the standard CSI America Knowledge Base recommendation is to deactivate the license via CSILicenseAssistant.exe (found in the CSiLicensing etabs license not recognized error 120

Leftover files from previous installations can interfere with the new license.

Understanding why this licensing roadblock happens makes choosing the correct fix faster. The core causes include:

Right-click and select Run as Administrator . Add the Sentinel RMS folder (typically found in

Windows often disables network adapters during sleep modes, breaking network licenses.

Follow these steps in order, testing whether the software launches correctly after each one.

Ensure that only and UUID selectors are active, as recommended by CSI Web-Activated Troubleshooting profiles . If the path is wrong, you get Error 120

One of the most common issues ETABS users encounter is . This error essentially means that the ETABS application cannot establish a handshake with the license server, even if you believe your license is valid.

Verify that , UUID , and Host Name boxes are selected. Take note of the displayed Locking Code string.