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Use the "Select License Machine for Client" option to point the software to the correct server name or IP address. 2. Check Network Connectivity

SPLM typically communicates over specific ports that must be open for inbound and outbound traffic. Verify that (default) is open.

Look for the string value named or ServerName .

: CADWorx was started before SPLM was installed or set up. Step-by-Step Fixes 1. Verify SPLM Configuration cadworx splm error 7502

indicates that the software is unable to read data from the SmartPlant License Manager (SPLM) server. This typically happens because the client machine cannot communicate with the server or the SPLM configuration is missing or incorrect. Error Summary

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Type ping [Server_Name] or ping [Server_IP_Address] and press Enter. Use the "Select License Machine for Client" option

For engineers, designers, and piping professionals, CADWorx is an indispensable tool for plant design. However, like any sophisticated software tethered to a license manager, it is vulnerable to validation errors. Among the most vexing is the .

Ensure the necessary ports for licensing are open on your network. 3. Match Date and Time Settings

Open on both the server and client. Navigate to Advanced Settings > Inbound Rules > New Rule . Verify that (default) is open

Modern antivirus software hooks into network processes. If it scans the SPLM process, it can block the handshake. Add the following folders to your AV exclusion list:

To help narrow down the exact cause of your licensing issue, let me know:

If you have both SPLM and ISL installed, they may conflict. It is often recommended to remove the old SPLM before installing the new Smart Licensing system. 4. Advanced Troubleshooting Intergraph Smart Licensing - Version 14.3 - Help - Hexagon

: Confirm that SPLM is fully installed and active. If you are using a new machine, you must install and set up the license manager before CADWorx can pull a license .