With these details, I can provide tailored steps to fix the underlying hardware or software problem. Share public link
: If a test fails, the tool generates a 24-digit Failure ID . You should record this code to provide to HP Customer Support for faster service. Troubleshooting Version 1.6.1.0 Issues
[Power On] -> Tap F2 -> [Load UEFI Diagnostics] | [Run System Fast Test] | +-----------------+-----------------+ | | (Passes) (Fails) | | [Run Extensive Test] [Note 24-Digit Code] | | +---------+---------+ [Replace Component] | | (Passes) (Fails) | | [Fix BIOS/Windows] [Note Code] Step 1: Isolate the Power
: The BIOS cannot find the OS and automatically defaults to diagnostics. Keyboard Malfunction hp pc hardware diagnostics uefi version 1610 bios work
When a component fails any sub-test, the system generates a localized cryptographic accompanied by a dynamic QR code.
Not supported on legacy BIOS-only models (pre-2012) or HP consumer Pavilion/Stream series (which use a different diagnostics tool).
This category is designed to give a broad overview of your system's health and includes: With these details, I can provide tailored steps
The Unified Extensible Firmware Interface (UEFI) provides a subsystem environment that operates directly from your motherboard's firmware. Because it runs independently of the Windows storage drive, it remains accessible even if your operating system is completely corrupted or your hard drive fails. Key Capabilities of Version 1.6.1.0
: The HP PC Hardware Diagnostics UEFI menu will load against a blue or black background. Select a Test Type :
: Hold the power button for at least five seconds to ensure the computer is completely off. Troubleshooting Version 1
HP PC Hardware Diagnostics UEFI is a critical tool built into the firmware of modern HP computers. It allows users and technicians to test the physical components of a computer outside the Windows operating system. When a computer fails to boot or suffers from stability issues, this utility provides a reliable environment to isolate hardware malfunctions from software corruption.
[ Cold Boot / Power On ] │ ▼ [ Press ESC / F2 Key ] ────► Bypass OS Boot Loader │ ▼ ┌────────────────────────────────────────┐ │ HP PC Hardware Diagnostics UEFI │ ├────────────────────────────────────────┤ │ • System Fast & Extensive Tests │ │ • Component-Specific Isolation │ │ • Interactive Firmware Management │ └────────────────────────────────────────┘ The 24-Digit Failure ID Mechanism
A deep, multi-hour scan that repeatedly cycles through your hardware to find intermittent errors. Run this overnight if your PC crashes randomly. Component Tests
If your computer's hard drive is damaged, or if the on-disk diagnostics are corrupted or missing, you can still run them from a bootable USB drive. This is a critical backup method for diagnostics.
: From the Startup Menu, press F2 to open the HP PC Hardware Diagnostics UEFI . Key Features & Running Tests