Linkrunner | At 2000 Firmware Update

Navigate to the downloads section for the LinkRunner AT series.

Copy the latest firmware update ( .zip file) onto a USB drive formatted in FAT32 .

If you encounter difficulties during the firmware update process, try these troubleshooting techniques: Device Not Detected by PC

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: The speed at which the device identifies switch slot/port/VLAN information via Discovery Protocols has been noticeably optimized.

To update the firmware on a NetAlly LinkRunner AT 2000 , you must use the LinkRunner AT Manager

Do not rely solely on battery power. Plug the device into a wall outlet during the update. Navigate to the downloads section for the LinkRunner

For legacy hardware like the AT 2000, the local USB method (Method 1) remains the safest, preferred protocol recommended by network engineers. Post-Update Verification

Once the file transfers to the device, the LinkRunner AT 2000 screen will display an update progress bar. The unit will automatically reboot once the firmware installation is complete. Method 2: Manual Firmware Installation

Updating ensures that the desktop management software interfaces correctly with modern Windows and macOS environments. Prerequisites Before Updating This link or copies made by others cannot be deleted

: You need a standard Mini-B USB cable to connect the tester to your computer.

To update the firmware on your , you must use the LinkRunner AT Manager software on a Windows PC. Unlike newer models, the AT 2000 cannot be updated directly via the Link-Live cloud service. Update Instructions