Move the key to a USB 2.0 port if possible, as older HASP keys often have issues with USB 3.0 ports.
Right-click the shortcut, go to Properties > Compatibility , and try setting it to Windows 7 . No Sim found - Industrial Forum - eMastercam.com
This crucial tool tells Mastercam where to find the license. To configure it correctly:
| Symptom | Likely Fix | | :--- | :--- | | No LED light on SIM | Dead dongle or USB port (Test on another PC) | | Error only after Windows update | Reinstall Sentinel drivers (Step 4) | | Error on Windows 10/11 | Disable Driver Signature Enforcement (Step 5) | | Error on a laptop | Disable USB Selective Suspend (Step 3) | | Error after antivirus scan | Restore quarantined HASP files | mastercam x5 no sim found
: Click the Read button. If the lower text field says "HASP Found," click OK and restart Mastercam. 2. Driver & Service Troubleshooting
, particularly when installing this legacy software on modern operating systems like Windows 10 or 11. Mastercam X5 Go to product viewer dialog for this item.
: Ensure your USB HASP key is firmly plugged in. If it has a built-in light, verify that it is illuminated. Move the key to a USB 2
Windows updates are notorious for breaking older software like Mastercam X5.
Open your Command Prompt (CMD) as an Administrator if using the command-line version, and run the purge command ( haspdinst.exe -purge ) to remove old drivers.
When Mastercam X5 launches, it scans all USB ports and the network for a valid HASP key containing the appropriate license for Mill, Lathe, Router, or Wire. If it doesn't find it, you get the error. To configure it correctly: | Symptom | Likely
Corrupted or outdated drivers are a common cause, especially if Windows Update accidentally installed a faulty version.
Scroll down the list to find or Sentinel Local License Manager .
: This is the most frequent resolution. You must ensure the software is looking for the correct type of license. Navigate to the Mastercam X5 folder in your Start Menu. NHaspX.exe ) utility. (if you have a local USB key) or (if you are on a network license). Verify Hardware Connection
Mastercam needs to know whether it should look for a local USB key or a network license. If this utility is configured incorrectly, the software will throw a "No SIM Found" error.
Troubleshooting the "No SIM Found" Error in Mastercam X5 Encountering the error in Mastercam X5
