professional.support@grassvalley.com Knowledge base: https://www.grassvalley.com/support/
The issue usually occurs when your project’s field order is set to “Lower Field” while the exporter or renderer expects “Upper Field” (or vice versa).
Even if project and export settings match, certain timeline elements can block export:
If you still see the error, provide:
The absolute fastest fix during the export process is letting EDIUS adapt the timeline to the codec. Press to bring up the Print to File window.
[Your Name / Team] Date: [Current Date] Document version: 1.0
When the error appears during rendering or exporting, the issue may involve your GPU, RAM, or EDIUS’s render engine. professional
Provide the following to support:
Sometimes the issue isn't the file, but the path EDIUS is taking to get there.
If you are using a modern PC with an Intel Core Ultra processor or a specific Nvidia GPU, you might run into compatibility issues with interlaced video. EDIUS has a feature called "Use Hardware Encoder" which is great for speeding up exports. However, Intel Core Ultra processors (and some older hardware configurations) do not support hardware encoding for . If the checkbox is active, the export will fail. [Your Name / Team] Date: [Current Date] Document version: 1
Upgrade the render format profile to match or exceed the resolution/bitrate of your target export file.
Logs and support
Most users see this error immediately after clicking "New Project" or when attempting to change an existing project's settings. EDIUS has a feature called "Use Hardware Encoder"
If a third-party exporter fails, try an EDIUS standard exporter (like Grass Valley HQX) to determine if the issue is with the specific plugin. 3. Manage Importer and Codec Settings If the error occurs when importing files: